The nature of patient complaints : a resource for healthcare improvements
| Autor: | RÅBERUS, ANNA, HOLMSTRÖM, INGER K., GALVIN, KATHLEEN, SUNDLER, ANNELIE J. |
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| Zdroj: | International Journal for Quality in Health Care, 2019 Aug 01. 31(7), 556-562. |
| Databáze: | JSTOR Journals |
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