An evaluation of the QSP and the QPP: two methods for measuring patient satisfaction

Autor:	NATHORST-BÖÖS, JÖRGEN, MUNCK, INGRID M. E., ECKERLUND, INGEMAR, EKFELDT-SANDBERG, CAROLINA
Zdroj:	International Journal for Quality in Health Care, 2001 Jun 01. 13(3), 257-264.
Databáze:	JSTOR Journals
Externí odkaz:	https://www.jstor.org/stable/45125699 Zobrazit plný text záznamu