The EFQM excellence model: European and Dutch experiences with the EFQM approach in health care

Autor:	NABITZ, UDO, KLAZINGA, NIEK, WALBURG, JAN
Zdroj:	International Journal for Quality in Health Care, 2000 Jun 01. 12(3), 191-201.
Databáze:	JSTOR Journals
Externí odkaz:	https://www.jstor.org/stable/45125584 Zobrazit plný text záznamu