Inpatients' willingness to recommend: A multilevel analysis

Autor: Klinkenberg, W. Dean, Boslaugh, Sarah, Waterman, Brian M., Otani, Koichiro, Inguanzo, Joe M., Gnida, Jan Carolus, Dunagan, Wm. Claiborne
Zdroj: Health Care Management Review, 2011 Oct 01. 36(4), 349-358.
Databáze: JSTOR Journals