Emotional Labor in Interactive Service Roles in Indian Restaurants
Autor: | Sharma, Anand, Banerjee, Prantosh, Yadav, Rama Shankar, Dash, Sanket Sunand |
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Zdroj: | Indian Journal of Industrial Relations, 2015 Oct 01. 51(2), 338-350. |
Databáze: | JSTOR Journals |
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