Beyond anger: A deeper look at consumer animosity

Autor:	Harmeling, Colleen M, Magnusson, Peter, Singh, Nitish
Zdroj:	Journal of International Business Studies, 2015 Aug 01. 46(6), 676-693.
Databáze:	JSTOR Journals
Externí odkaz:	http://www.jstor.org/stable/43653767 Zobrazit plný text záznamu Full text from SpringerLink