Frame conflict and social inequality in the workplace: professional and local discourse struggles in employee/customer interactions

Autor:	PREGO-VÁZQUEZ, GABRIELA
Zdroj:	Discourse & Society, 2007 May 01. 18(3), 295-335.
Databáze:	JSTOR Journals
Externí odkaz:	https://www.jstor.org/stable/42889127 Zobrazit plný text záznamu