The Impact of Perceived Fairness on Satisfaction: Are Airport Security Measures Fair? Does It Matter?
| Autor: | Sindhav, Birud, Holland, Jonna, Rodie, Amy Risch, Adidam, Phani Tej, Pol, Louis G. |
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| Zdroj: | Journal of Marketing Theory and Practice, 2006 Oct 01. 14(4), 323-335. |
| Databáze: | JSTOR Journals |
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