Assessing the Impact of Total Quality Management and Organizational Culture on Multiple Outcomes of Care for Coronary Artery Bypass Graft Surgery Patients

Autor: Shortell, Stephen M., Jones, Robert H., Rademaker, Alfred W., Gillies, Robin R., Dranove, David S., Budetti, Peter P., Huang, Cheng-Fang
Zdroj: Medical Care, 2000 Feb 01. 38(2), 207-217.
Databáze: JSTOR Journals