A Customer Resource Life Cycle Interpretation of the Impact of the World Wide Web on Competitiveness: Expectations and Achievements

Autor:	Gonsalves, Gerald C., Lederer, Albert L., Mahaney, Robert C., Newkirk, Henry E.
Zdroj:	International Journal of Electronic Commerce, 1999 Oct 01. 4(1), 103-120.
Databáze:	JSTOR Journals
Externí odkaz:	https://www.jstor.org/stable/27750919 Zobrazit plný text záznamu