How do frontline staff use patient experience data for service improvement? Findings from an ethnographic case study evaluation

Autor:	Locock, Louise, Montgomery, Catherine, Parkin, Stephen, Chisholm, Alison, Bostock, Jennifer, Dopson, Sue, Gager, Melanie, Gibbons, Elizabeth, Graham, Chris, King, Jenny, Martin, Angela, Powell, John, Ziebland, Sue
Zdroj:	Journal of Health Services Research & Policy, 2020 Jul 01. 25(3), 151-161.
Databáze:	JSTOR Journals
Externí odkaz:	https://www.jstor.org/stable/27009848 Zobrazit plný text záznamu