Hijacking the dispatch protocol : When callers pre-empt their reason-for-the-call in emergency calls about cardiac arrest

Autor: Riou, Marine, Ball, Stephen, O’Halloran, Kay L, Whiteside, Austin, Williams, Teresa A, Finn, Judith
Zdroj: Discourse Studies, 2018 Oct 01. 20(5), 666-687.
Databáze: JSTOR Journals