Perceived Reasonableness and Morals in Service Encounters

Autor:	Fukawa, Nobuyuki, Erevelles, Sunil
Zdroj:	Journal of Business Ethics, 2014 Dec 01. 125(3), 381-400.
Databáze:	JSTOR Journals
Externí odkaz:	https://www.jstor.org/stable/24702287 Zobrazit plný text záznamu