LINKAGES BETWEEN ORGANIZATION CLIMATE AND WORK OUTCOMES: PERCEPTUAL DIFFERENCES AMONG HEALTH SERVICE PROFESSIONALS AS A FUNCTION OF CUSTOMER CONTACT INTENSITY

Autor: SCOTTI, DENNIS J., HARMON, JOEL
Zdroj: Journal of Health and Human Services Administration, 2014 Apr 01. 36(4), 417-459.
Databáze: JSTOR Journals