Using a model of the performance measures in Soft Systems Methodology (SSM) to take action: a case study in health care

Autor: Kotiadis, K, Tako, AA, Rouwette, EAJA, Vasilakis, C, Brennan, J, Gandhi, P, Wegstapel, H, Sagias, F, Webb, P
Zdroj: The Journal of the Operational Research Society, 2013 Jan 01. 64(1), 125-137.
Databáze: JSTOR Journals