Making it Work: Organization and Processes of Telephone Nursing Advice Services

Autor:	Valanis, Barbara, Moscato, Susan, Tanner, Christine, Shapiro, Susan, Izumi, Seiko, David, Marion, Mayo, Ann
Zdroj:	The Journal of Nursing Administration, 2003 Apr 01. 33(4), 216-223.
Databáze:	JSTOR Journals
Externí odkaz:	https://www.jstor.org/stable/26817485 Zobrazit plný text záznamu