Automated Journalism: A Meta-Analysis of Readers’ Perceptions of Human-Written in Comparison to Automated News

Autor: Graefe, Andreas, Bohlken, Nina
Rok vydání: 2020
Předmět:
Zdroj: Media and Communication, 8, 3, 50-59, Algorithms and Journalism: Exploring (Re)Configurations
Druh dokumentu: Zeitschriftenartikel<br />journal article
ISSN: 2183-2439
DOI: 10.17645/mac.v8i3.3019
Popis: This meta-analysis summarizes evidence on how readers perceive the credibility, quality, and readability of automated news in comparison to human-written news. Overall, the results, which are based on experimental and descriptive evidence from 12 studies with a total of 4,473 participants, showed no difference in readers’ perceptions of credibility, a small advantage for human-written news in terms of quality, and a huge advantage for human-written news with respect to readability. Experimental comparisons further suggest that participants provided higher ratings for credibility, quality, and readability simply when they were told that they were reading a human-written article. These findings may lead news organizations to refrain from disclosing that a story was automatically generated, and thus underscore ethical challenges that arise from automated journalism.
Databáze: SSOAR – Social Science Open Access Repository