Empathic accuracy in artificial intelligence service recovery
Autor: | Xu, Xing’an, Wen, Najuan, Liu, Juan |
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Zdroj: | Tourism Review, 2023, Vol. 79, Issue 5, pp. 1058-1075. |
Databáze: | Emerald Insight |
Externí odkaz: |
Autor: | Xu, Xing’an, Wen, Najuan, Liu, Juan |
---|---|
Zdroj: | Tourism Review, 2023, Vol. 79, Issue 5, pp. 1058-1075. |
Databáze: | Emerald Insight |
Externí odkaz: |