Predictive quality model for customer defects

Autor:	Silva, Anabela Costa, Machado, José, Sampaio, Paulo
Zdroj:	The TQM Journal, 2024, Vol. 36, Issue 9, pp. 155-174.
Databáze:	Emerald Insight
Externí odkaz:	http://www.emeraldinsight.com/doi/10.1108/TQM-09-2023-0302 Zobrazit plný text záznamu