Organizational learning culture and customer satisfaction : The mediating role of normative commitment

Autor:	Talat Islam, Norliya Ahmad Kassim, Ghulam Ali, Misbah Sadiq
Zdroj:	The Learning Organization, 2014, Vol. 21, Issue 6, pp. 392-404.
Databáze:	Emerald Insight
Externí odkaz:	http://www.emeraldinsight.com/doi/10.1108/TLO-07-2014-0040 Zobrazit plný text záznamu