Applying airline error management principles on the ground : An interview with Jan U. Hagen, author of Confronting Mistakes: Lessons from the Aviation Industry When Dealing with Error

Zdroj:	Strategic Direction, 2014, Vol. 30, Issue 2, pp. 34-35.
Databáze:	Emerald Insight
Externí odkaz:	http://www.emeraldinsight.com/doi/10.1108/SD-02-2014-0009 Zobrazit plný text záznamu