IPA-Kano Approach to Evaluating Service Quality: A Case of Taijiang National Park, Taiwan

Autor:	Liu, Wan-Yu, Wang, Jie, Chen, Joseph S.
Zdroj:	Advances in Hospitality and Leisure
Databáze:	Emerald Insight
Externí odkaz:	http://www.emeraldinsight.com/doi/10.1108/S1745-354220230000019006 Zobrazit plný text záznamu