Consumer Complaints and Complaint Management in the Tourism Sector

Autor:	Aksoy, Müjde, Yilmaz, Özer
Zdroj:	Managing Risk and Decision Making in Times of Economic Distress, Part A
Databáze:	Emerald Insight
Externí odkaz:	http://www.emeraldinsight.com/doi/10.1108/S1569-37592022000108A034 Zobrazit plný text záznamu