Customer Service Stress: A Meta-Analysis of Customer Mistreatment
| Autor: | Arvan, Maryana L., Dreibelbis, Rachel C., Spector, Paul E. |
|---|---|
| Zdroj: | Examining the Role of Well-being in the Marketing Discipline |
| Databáze: | Emerald Insight |
| Externí odkaz: |
|
| Autor: | Arvan, Maryana L., Dreibelbis, Rachel C., Spector, Paul E. |
|---|---|
| Zdroj: | Examining the Role of Well-being in the Marketing Discipline |
| Databáze: | Emerald Insight |
| Externí odkaz: |
|