Exploring an automated method for the analysis of virtual reference interactions

Autor:	Turp, Clara, Hervieux, Sandy
Zdroj:	Reference Services Review, 2023, Vol. 52, Issue 2, pp. 247-256.
Databáze:	Emerald Insight
Externí odkaz:	http://www.emeraldinsight.com/doi/10.1108/RSR-05-2023-0050 Zobrazit plný text záznamu