Beyond awareness: improving outreach and marketing through user surveys

Autor:	Del Bosque, Darcy, Mitola, Rosan, Skarl, Susie, Heaton, Shelley
Zdroj:	Reference Services Review, 2017, Vol. 45, Issue 1, pp. 4-17.
Databáze:	Emerald Insight
Externí odkaz:	http://www.emeraldinsight.com/doi/10.1108/RSR-02-2016-0009 Zobrazit plný text záznamu