Examining the mediating effect of multi-channel integration quality in the relationship with service quality, customer satisfaction and customer loyalty in the Saudi banking sector

Autor:	Alzaydi, Zyad
Zdroj:	Management & Sustainability: An Arab Review, 2023, Vol. 3, Issue 2, pp. 132-149.
Databáze:	Emerald Insight
Externí odkaz:	http://www.emeraldinsight.com/doi/10.1108/MSAR-12-2022-0061 Zobrazit plný text záznamu