Logistics service failures and recovery strategies: is the response time or the discount amount more important?

Autor:	Gurler, Hasan Emin, Erturgut, Ramazan
Zdroj:	Marketing Intelligence & Planning, 2024, Vol. 42, Issue 7, pp. 1299-1329.
Databáze:	Emerald Insight
Externí odkaz:	http://www.emeraldinsight.com/doi/10.1108/MIP-07-2023-0372 Zobrazit plný text záznamu