Customer orientation in highly relational services

Autor:	Morales Mediano, Javier, Ruiz-Alba, José L.
Zdroj:	Marketing Intelligence & Planning, 2019, Vol. 38, Issue 2, pp. 209-223.
Databáze:	Emerald Insight
Externí odkaz:	http://www.emeraldinsight.com/doi/10.1108/MIP-02-2019-0127 Zobrazit plný text záznamu