Creation of value for business from the importance-performance analysis: the case of health clubs

Autor:	Vieira, Elsa, Ferreira, João J., São João, Ricardo
Zdroj:	Measuring Business Excellence, 2019, Vol. 23, Issue 2, pp. 199-215.
Databáze:	Emerald Insight
Externí odkaz:	http://www.emeraldinsight.com/doi/10.1108/MBE-09-2018-0076 Zobrazit plný text záznamu