Innovation of SME service industry in Indonesia in improving customer satisfaction

Autor:	Sanny, Lim, Angelina, Verencia, Christian, Bernando Budi
Zdroj:	Journal of Science and Technology Policy Management, 2021, Vol. 12, Issue 2, pp. 351-370.
Databáze:	Emerald Insight
Externí odkaz:	http://www.emeraldinsight.com/doi/10.1108/JSTPM-03-2020-0056 Zobrazit plný text záznamu