Enhancing service-for-service benefits: potential opportunity or pipe dream?

Autor:	Dean, Alison, Alhothali, Ghada Talat
Zdroj:	Journal of Service Theory and Practice, 2017, Vol. 27, Issue 1, pp. 193-218.
Databáze:	Emerald Insight
Externí odkaz:	http://www.emeraldinsight.com/doi/10.1108/JSTP-11-2014-0247 Zobrazit plný text záznamu