When does highlighting effort or talent in fitness service providers' performance lead to customer compliance? The role of customers' implicit mindset

Autor:	Park, Sangchul, Lee, Hyun-Woo, Nite, Calvin
Zdroj:	Journal of Service Theory and Practice, 2022, Vol. 33, Issue 1, pp. 89-109.
Databáze:	Emerald Insight
Externí odkaz:	http://www.emeraldinsight.com/doi/10.1108/JSTP-03-2022-0075 Zobrazit plný text záznamu