Does transformational leadership always matter in frontline service roles?

Autor:	Sok, Keo Mony, Sok, Phyra, Snell, Lan, Qiu, Pingping
Zdroj:	Journal of Service Theory and Practice, 2018, Vol. 28, Issue 6, pp. 733-751.
Databáze:	Emerald Insight
Externí odkaz:	http://www.emeraldinsight.com/doi/10.1108/JSTP-03-2018-0053 Zobrazit plný text záznamu