Labors of love: service employees on customer participation

Autor:	Choi, Laee, Lawry, Charles A.
Zdroj:	Journal of Service Theory and Practice, 2020, Vol. 30, Issue 6, pp. 585-607.
Databáze:	Emerald Insight
Externí odkaz:	http://www.emeraldinsight.com/doi/10.1108/JSTP-01-2020-0006 Zobrazit plný text záznamu