Improving service interactions through inclusive language for Sindh’s Sheedis

Autor:	Ali, Ameer, David, Maya Khemlani, Channa, Abdul Razaque
Zdroj:	Journal of Services Marketing, 2022, Vol. 36, Issue 7, pp. 952-963.
Databáze:	Emerald Insight
Externí odkaz:	http://www.emeraldinsight.com/doi/10.1108/JSM-09-2021-0365 Zobrazit plný text záznamu