Relationship between retailers’ return policies and consumer ratings
| Autor: | Rokonuzzaman, Md, Mukherjee, Atmadeep, Iyer, Pramod, Mukherjee, Amaradri |
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| Zdroj: | Journal of Services Marketing, 2020, Vol. 34, Issue 5, pp. 621-633. |
| Databáze: | Emerald Insight |
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