Retrospective: “culture shocks” in inter-cultural service encounters?

Autor:	Stauss, Bernd
Zdroj:	Journal of Services Marketing, 2016, Vol. 30, Issue 4, pp. 377-383.
Databáze:	Emerald Insight
Externí odkaz:	http://www.emeraldinsight.com/doi/10.1108/JSM-04-2016-0153 Zobrazit plný text záznamu