Visual service scape aesthetics and consumer response: a holistic model

Autor:	Kumar, Deepak S., Purani, Keyoor, Sahadev, Sunil
Zdroj:	Journal of Services Marketing, 2017, Vol. 31, Issue 6, pp. 556-573.
Databáze:	Emerald Insight
Externí odkaz:	http://www.emeraldinsight.com/doi/10.1108/JSM-01-2016-0021 Zobrazit plný text záznamu