Determinants of services co-creation with business customers

Autor:	Jouny-Rivier, Elodie, Reynoso, Javier, Edvardsson, Bo
Zdroj:	Journal of Services Marketing, 2017, Vol. 31, Issue 2, pp. 85-103.
Databáze:	Emerald Insight
Externí odkaz:	http://www.emeraldinsight.com/doi/10.1108/JSM-01-2016-0001 Zobrazit plný text záznamu