Influencing factors in online tourism service quality: a fuzzy cognitive map based on customers’ perceptions

Autor:	Xu, Lan, Lu, Xianlei
Zdroj:	Journal of Systems and Information Technology, 2020, Vol. 22, Issue 4, pp. 309-328.
Databáze:	Emerald Insight
Externí odkaz:	http://www.emeraldinsight.com/doi/10.1108/JSIT-10-2019-0217 Zobrazit plný text záznamu