The relationship between AI stimuli and customer stickiness, and the roles of social presence and customer traits

Autor: Li, Gang, Zhao, Zhihuang, Li, Lan, Li, Yuanbo, Zhu, Mengjiao, Jiao, Yongxin
Zdroj: Journal of Research in Interactive Marketing, 2023, Vol. 18, Issue 1, pp. 38-53.
Databáze: Emerald Insight