The effect of user manual quality on customer satisfaction: the mediating effect of perceived product quality
Autor: | Gök, Osman, Ersoy, Pervin, Börühan, Gülmüş |
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Zdroj: | Journal of Product & Brand Management, 2019, Vol. 28, Issue 4, pp. 475-488. |
Databáze: | Emerald Insight |
Externí odkaz: |