The impact of occupational stereotypes in human-centered service systems

Autor:	Huetten, Antje Sarah Julia, Antons, David, F. Breidbach, Christoph, Piening, Erk P., Salge, Torsten Oliver
Zdroj:	Journal of Service Management, 2019, Vol. 30, Issue 1, pp. 132-155.
Databáze:	Emerald Insight
Externí odkaz:	http://www.emeraldinsight.com/doi/10.1108/JOSM-12-2016-0324 Zobrazit plný text záznamu