The impact of customer value types on customer outcomes for different retail formats
| Autor: | Kim Willems, Sara Leroi-Werelds, Gilbert Swinnen |
|---|---|
| Zdroj: | Journal of Service Management, 2016, Vol. 27, Issue 4, pp. 591-618. |
| Databáze: | Emerald Insight |
| Externí odkaz: |
|