Rethinking nonprofit service disintermediation through service communication interactions

Autor:	Mitchell, Sarah-Louise, Clark, Moira K.
Zdroj:	Journal of Service Management, 2022, Vol. 33, Issue 4/5, pp. 758-773.
Databáze:	Emerald Insight
Externí odkaz:	http://www.emeraldinsight.com/doi/10.1108/JOSM-10-2021-0401 Zobrazit plný text záznamu