Systems, networks, and ecosystems in service research

Autor:	Sergio Barile, Robert Lusch, Javier Reynoso, Marialuisa Saviano, James Spohrer
Zdroj:	Journal of Service Management, 2016, Vol. 27, Issue 4, pp. 652-674.
Databáze:	Emerald Insight
Externí odkaz:	http://www.emeraldinsight.com/doi/10.1108/JOSM-09-2015-0268 Zobrazit plný text záznamu