Operating without operations: how is technology changing the role of the firm?

Autor:	Breidbach, Christoph, Choi, Sunmee, Ellway, Benjamin, Keating, Byron W., Kormusheva, Katerina, Kowalkowski, Christian, Lim, Chiehyeon, Maglio, Paul
Zdroj:	Journal of Service Management, 2018, Vol. 29, Issue 5, pp. 809-833.
Databáze:	Emerald Insight
Externí odkaz:	http://www.emeraldinsight.com/doi/10.1108/JOSM-05-2018-0127 Zobrazit plný text záznamu