Showcasing the diversity of service research : Theories, methods, and success of service articles

Autor:	Benoit, Sabine, Scherschel, Katrin, Ates, Zelal, Nasr, Linda, Kandampully, Jay
Zdroj:	Journal of Service Management, 2017, Vol. 28, Issue 5, pp. 810-836.
Databáze:	Emerald Insight
Externí odkaz:	http://www.emeraldinsight.com/doi/10.1108/JOSM-05-2017-0102 Zobrazit plný text záznamu