Brave new world: service robots in the frontline
| Autor: | Wirtz, Jochen, Patterson, Paul G., Kunz, Werner H., Gruber, Thorsten, Lu, Vinh Nhat, Paluch, Stefanie, Martins, Antje |
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| Zdroj: | Journal of Service Management, 2018, Vol. 29, Issue 5, pp. 907-931. |
| Databáze: | Emerald Insight |
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